Privacy Policy

Privacy Policy

Last Updated: February 2026

At ThemeCloset, we are deeply committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, and interact with our services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree, please do not use our Service.

1. Information We Collect

We collect several types of information from and about users of our Service:

A. Personal Data You Provide to Us
When you register for an account, subscribe to a plan, or contact support, we may collect:
- Contact Information: Name, email address, and profile picture/avatar.
- Account Credentials: Passwords (stored in a securely hashed format).
- Billing Information: If you purchase a premium plan, our third-party payment processors (Stripe, PayPal, Lemon Squeezy) collect your billing details. We do not store full credit card numbers on our servers.
- User Content: The text, images, files, and data you upload to build your websites.

B. Automatically Collected Data
When you navigate through and interact with our Service, we automatically collect certain information about your equipment, browsing actions, and patterns:
- Device & Log Data: IP address, browser type, operating system, referring URLs, device identifiers, and crash logs.
- Usage Data: Pages viewed, time spent on pages, clicks, and interactions with the dashboard and builder interfaces.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to maintain your session (authentication cookies), remember your preferences, and gather analytics data to improve performance.

2. How We Use Your Information

We use the information we collect for various purposes, including to:
- Provide and Maintain the Service: To create your account, host your websites, and enable core functionality like the drag-and-drop builder.
- Process Payments: To manage subscriptions, billing, and invoicing through our secure third-party gateways.
- Improve and Personalize the Service: To analyze usage trends, fix bugs, optimize the user interface, and develop new features (like i18n and SEO tools).
- Communicate with You: To send transactional emails (password resets, billing notices), service updates, and respond to your customer support inquiries.
- Security and Fraud Prevention: To monitor for suspicious activity, detect unauthorized access, and enforce our Terms of Use. Note that we may use automated tools to scan uploaded images to ensure compliance with our content policies (e.g., detecting illegal or highly explicit NSFW content).

3. How We Share Your Information

We do not sell your personal data to third parties. We may share your information only in the following circumstances:

- Service Providers: We share data with trusted third-party vendors who provide services on our behalf. This includes hosting providers (e.g., Vercel, DigitalOcean), payment processors, and analytics services. These providers are bound by strict confidentiality agreements.
- Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental request, or to protect the rights, property, and safety of ThemeCloset, our users, or the public.
- Business Transfers: If ThemeCloset is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership.

4. Your Rights and Choices

Depending on your location (such as under the GDPR in Europe or CCPA in California), you may have the following rights regarding your personal data:
- Access and Portability: You can request a copy of the personal data we hold about you.
- Correction: You can update or correct inaccurate information directly within your account settings.
- Deletion (Right to be Forgotten): You can request the deletion of your account and associated personal data. You can initiate this process in the ThemeCloset dashboard.
- Opt-Out of Communications: You can opt out of receiving promotional emails by following the unsubscribe link in the email. However, you will still receive essential transactional emails.

5. Data Retention

We retain your personal data and User Content for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete your data from our active databases, though some residual copies may remain in secure backups for a limited period for disaster recovery and legal compliance purposes.

6. International Data Transfers

ThemeCloset operates globally. Your data may be transferred to, stored, and processed in countries other than the one in which you reside. By using our Service, you consent to the transfer of your information to facilities located in the United States or other jurisdictions where we or our service providers operate.

7. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Support Portal: Accessible via your ThemeCloset dashboard.